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Home
About Us
Solutions
Cryptocurrency Fraud
Chargebacks
Merchant Investigations
Investment Recovery
FAQ
Blog
Contact
Get a Quote
Answers
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How can I make a secure payment?
All payments are processed through secure, encrypted channels using top-tier payment gateways.
Do you accept cryptocurrency?
Yes, we accept major cryptocurrencies including Bitcoin and Ethereum for certain services.
Can I set up recurring payments?
Yes, recurring billing can be arranged for monthly services or long-term cases.
How do I upload documents?
You can upload your documents via our secure upload portal on the dashboard.
Are my documents confidential?
Yes, all files are encrypted and stored securely with restricted internal access only.
What is your refund policy?
Refunds are considered on a case-by-case basis, depending on the progress and agreement terms.
How long does it take to process a refund?
Refund processing usually takes between 7–14 business days after approval.
Is my personal data safe?
We use industry-standard security protocols and SSL encryption to ensure your data is safe.
Do you share my data?
Never. Your information is not shared with any third-party without your consent.
Will I have a dedicated case manager?
Yes, each case is assigned a personal case manager for direct and effective communication.
Can I change my case manager?
If you're unsatisfied, you may request a change and we’ll do our best to accommodate.
What are your support hours?
Our support team is available 24/7 including holidays via email and live chat.
How can I contact support?
You can reach us via contact form, live chat, or by emailing support@yourdomain.com.
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